Refund policy

Last updated 18 October 2026

Every payment puts your listing on the board, or moves it up, straight away. Because the placement you paid for starts immediately, payments are not refundable once they have been made, except where the law says otherwise.

When we will refund

• You were charged twice for the same thing by mistake.
• We removed your listing in error.

Listings removed for breaking our terms are not refunded.

What happens after a refund

A refunded payment no longer counts towards your listing, so it moves down the board, and it comes off the board if its total drops below $5. The same happens if a payment is disputed with your card provider.

How to ask

Email us from the address on your account through the contact page, with the listing name and the date of the payment.